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Shipping Policy

LIGE smart("we" and "we") is the operator of (https://ligesmart.com) ("Website"). By placing an order through this website, you will agree to the following terms. This information is provided to ensure that both parties understand and agree to this arrangement to protect each other and set expectations for our services.

General
Depends on inventory. We try to maintain an accurate inventory quantity on our website, but sometimes there may be inventory discrepancies, and we will not be able to complete all your products at the time of your purchase. In this case, we need you to provide usable products and contact you to ask if you want to replenish the goods or we want us to process a refund.

Shipping fee
Shipping costs are calculated at checkout based on the weight, size and purpose of the goods in the order. The fee will be charged with the purchase.

This price will be the final price shipped to the target.

Return
3.1 Return due to changes

After receiving the goods, we received the return request and returned it to us in the original packaging, unused and resale state. The LIGE Smart will be happy to accept returns due to changes.

Cargo transportation is transported by customers and needs to be arranged by themselves.

After receiving and accepting the return, the refund will be processed to store the points purchased in the future. Once completed, we will notify you via email.

(LIGE Smart ) will return the value of the returned goods, but will not return any paid shipping costs.

3.2 Return refund

LIGE Smart  will be willing to accept any valid collateral and submit the application at 90 o'clock after receiving the item.

The customer will need to prepay the return shipping fee, but we will refund you after the debt is successful.

After receiving the warranty item, LIGE Smart will process your warranty signal within 7 days.

After confirming your commitment, you will make the following choices:

(a) Refund to your payment method

(b) Remittance in store credit

(c) Replacement items sent to you (if available in stock)

delivery conditions
4.1 Domestic transit time

General domestic shipments are in transit for 2-7 days

4.2 International transit time

Usually, orders for international shipping are within 3 to 5 days. You can choose free express delivery for each order

4.3 Scheduling time

Usually the order is within 2 working days after the order is paid

Our warehouse ends during the standard working hours from Monday to Friday, and the national statutory holidays are over, there is still time. In these cases, we will take measures to ensure that the advance is minimized.

4.4 Change of delivery address

For the request to change the address, we can change the address at any time before the order.

4.5 P.O Box Transportation

LIGE Smart  will not be discarded to a post office box address.

4.6 Military address handling

We can use USPS to ship to military addresses. We cannot use the courier service to provide this service.

4.7 Out of stock

If an item is out of stock, we will cancel and return the out of stock item and send the requested order.

4.8 Exceeded delivery time

If the delivery time exceeds the forecast time, please contact us for investigation

Track notification
After shipment, customers will receive a tracking link through which they can track the shipment according to the latest updates provided by the shipping.

Packages damaged in transit
If you find that the package is damaged in transit, if possible, please reject the courier’s package and contact our customer service. If the package is not present, please contact customer service to pick it up.

Behavior and behavior
7.1 Sales tax

Sales tax has reached the price of the product displayed on the website

7.2 Import and exaggeration

Imports and taxes for international shipments may need to be paid in the country/region. Depending on the country/region, the LIGE Smart encourages you to understand these potential prices before we place an order.

If you refuse to purchase and refund the tax when you are in an Australian destination, the product will be returned to the LIGE Smart  at the customer's expense, and the customer will receive a refund after paying the tax refund. The initial shipping cost will not be refunded.

cancel
If you change your sleep before receiving the order, we can accept the cancellation at any time before the order is shipped.

Has been shipped, please refer to our refund policy.

Insurance
The loss and damage insurance of the package does not exceed the value specified by the courier.

9.1 Process of handling damaged parcels in transit

After the courier completes the investigation of the result, we will deal with it immediately or out of stock.

9.2 Package in the process of handling loss

We will conduct an investigation by the courier and find that the package is badly handled or worn out soon.

customer service
For all customer service inquiries, please email