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FAQ

Lige smart watch app manual

 

How do I pay?
You can pay directly at LIGE Smart with credit card or paypal.

 

Do you have buyer protection?
Yes, we do. Buyer protection protects you when: 
The item did not arrive
The item was not as described
The item was damaged

 

How are shipping costs calculated?
We offer free shipping worldwide to +100 countries. If we cannot offer free shipping to your country we will contact you directly via email and give you the option to pay the shipping costs or cancel the order. Shipping costs are calculated based on the shipping method (air, sea or land) and the weight/volume of the product. For more information please contact us at 

 

Why didn't I receive the order confirmation email and order status update email?
After you place an order or the order is shipped, our system will automatically send you a confirmation email or an order status update email. It may be that the email is classified into the spam box due to the circumvention of the mailbox. You can check whether it is in the spam mail.

 

Do you provide a tracking id?
Yes, we provide a tracking id. You will receive an email notification with your tracking id when the order has been shipped.


How do I track my order?
You can track your order through this link:https://www.17track.net/en#nums
Open this link and enter your tracking ID to track your order.


Are your watches original?
Yes. All watches sold at LIGE Smart are 100% genuine LIGE watches and include a LIGE 1-year manufacturer guarantee.